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2026 DATES
Sat 4th July
Cornerstone Church, Leyton
Sat 18th July
The Hub, Walthamstow
Sat 7th Nov
The Hub, Walthamstow
Sat 28th Nov
St Marys Church, Walthamstow
Sat 5th Dec
The Hub, Walthamstow
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Cancellation & Refund Policy
The Creative Side of London
The Creative Side of London is an independent small business. Significant time, administration, venue deposits, marketing costs and promotional expenses are incurred in advance of each event. For this reason, the following cancellation policy applies to all confirmed stall bookings.
By submitting payment for a stall, you confirm that you have read, understood and agreed to the terms below.
1. Trader Cancellation
If your application is successful but you are subsequently unable to attend, the following refund structure will apply:
• More than 30 days before the event:
A refund will be issued minus a £20 administration fee.
• 14–30 days before the event:
50% of the stall fee will be refunded.
• Less than 14 days before the event:
No refund will be provided, regardless of the circumstances.
All cancellation requests must be made in writing via email.
2. Stall Confirmation
Stalls are confirmed only once full payment has been received.
We are unable to hold spaces without payment.
3. Event Cancellation by The Creative Side of London
In the unlikely event that The Creative Side of London cancels a market due to circumstances beyond our reasonable control (including but not limited to venue issues, severe weather, government restrictions or other force majeure events), traders will receive a refund of their stall fee minus £25 per trader.
The £25 deduction covers administrative, marketing and promotional costs already incurred.
4. Limitation of Liability
The Creative Side of London shall not be liable for any additional costs or losses incurred by traders as a result of cancellation. This includes, but is not limited to:
• Travel expenses
• Accommodation costs
• Stock production
• Staffing costs
• Loss of earnings
Traders participate at their own discretion and risk.
Privacy Policy
The Creative Side of London
Last updated: 01/02/2026
1. Who We Are
The Creative Side of London is an independent creative events platform organising makers markets and pop-up events across London since 2019.
For the purpose of data protection law, The Creative Side of London is the “data controller” of your personal data.
Contact details:
Name: Naila Ahmad
Email: [Insert your business email]
Location: United Kingdom
If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details above.
2. What Information We Collect
We may collect and process the following personal data:
From Traders / Vendors:
• Full name
• Business name
• Email address
• Phone number
• Social media handles
• Postal address (if required)
• Public or product liability insurance details
• Payment confirmation details
• Information provided in application forms
From Website Visitors:
• Name and email (via contact forms or newsletter sign up)
• Information submitted through enquiry forms
• Technical data such as IP address, browser type and cookies
From Event Attendees:
• Email address (if booking tickets or subscribing)
• Communication preferences
We do not intentionally collect sensitive personal data.
3. How We Use Your Information
We use your data to:
• Process vendor applications
• Manage stall bookings
• Confirm payments
• Communicate important event information
• Send newsletters (if you opt in)
• Promote events
• Improve our website and services
• Comply with legal obligations
We only use your data where we have a lawful basis to do so under UK GDPR.
4. Legal Basis for Processing
We rely on the following lawful bases:
• Contract – when processing vendor bookings and event participation
• Consent – for newsletter subscriptions and marketing
• Legitimate interest – to manage and promote our events
• Legal obligation – where required by law
5. How We Store and Protect Your Data
We take reasonable steps to protect your personal data.
Your data may be stored securely through:
• Email providers
• Cloud storage
• Website hosting platforms
• Payment processors
• Event platforms (such as Eventbrite, if applicable)
We only keep personal data for as long as necessary for business or legal purposes.
6. Sharing Your Data
We do not sell your data.
We may share your information with:
• Event venues (where required for event organisation)
• Payment processors
• Website hosting providers
• Email marketing providers
• Event ticketing platforms
• Legal or regulatory authorities if required
All third parties are expected to handle your data securely and lawfully.
7. Photography & Media
Our events may be photographed for promotional purposes.
Traders who do not wish to be photographed must notify us in advance as stated in our trading terms.
Event attendees who do not wish to appear in promotional materials should inform us at the event.
8. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
You can control cookie preferences via your browser settings.
Where required, a cookie consent banner will be displayed on our website.
9. Your Rights
Under UK data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain types of processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit the Information Commissioner’s Office website.
To exercise your rights, please contact us using the details above.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Vendor Terms & Conditions
The Creative Side of London
These Terms & Conditions apply to all traders participating in markets and pop-up events organised by The Creative Side of London.
By submitting an application and making payment, you confirm that you have read, understood and agreed to the terms outlined below.
1. Applications & Stall Allocation
• All traders must complete the official application form.
• Successful applicants will be notified by email.
• Due to the volume of applications, we are unable to contact unsuccessful applicants.
• Trading at one event does not guarantee selection for future events.
• Stall allocation and placement are determined by the organisers to ensure a balanced and varied market.
• There is no “good” or “bad” spot. All placement decisions are final.
2. Stall Fees & Confirmation
• Stall fees are £70 per day unless otherwise stated.
• Full payment must be made in advance via bank transfer.
• Stalls are confirmed only once payment has been received.
• We are unable to hold spaces without payment.
For winter indoor events, a 6ft table and one chair will be provided unless otherwise stated
Outdoor stalls:
• Outdoor stalls are available at Cornerstone Church markets £50
• Electricity is not provided for outdoor traders.
• Traders are responsible for bringing their own tables, tents, and coverings for outdoor use.
3. Cancellation & Refund Policy
The Creative Side of London is an independent small business. Significant venue, administration and marketing costs are incurred prior to each event.
If a trader cancels:
• More than 30 days before the event – refund minus £20 administration fee
• 14–30 days before the event – 50% refund
• Less than 14 days before the event – no refund
If The Creative Side of London cancels an event due to circumstances beyond our reasonable control (including venue issues, severe weather or government restrictions), a refund will be issued minus £25 per trader to cover administrative and promotional costs already incurred.
The Creative Side of London is not liable for additional trader costs including travel, accommodation, stock production, staffing or loss of earnings.
All cancellation requests must be made in writing via email.
4. Insurance & Compliance
• All traders must hold valid Public Liability or Product Liability Insurance.
• Traders must adhere to all venue rules and local regulations.
• Food traders must display prices clearly and ensure food is covered at all times.
Proof of insurance may be requested.
5. Conduct & Professionalism
All traders must:
• Act professionally and respectfully towards organisers, venues and fellow traders.
• Arrive and leave at the designated times.
• Not pack down early without prior agreement.
• Keep their stall presentable at all times.
• Leave the venue clean and tidy.
Misconduct or abusive behaviour will not be tolerated and may result in removal from the event and exclusion from future events.
6. Stall Setup & Space Use
• Traders must not extend beyond their allocated pitch.
• Any additional items such as rails must be declared in advance.
• Oversized rails may result in no table being provided due to space restrictions.
• Subletting or sharing stalls without prior written approval is not permitted.
• Traders may only sell items approved in their application. Unapproved products may be removed.
Only two people are permitted per stall unless agreed otherwise.
7. Electricity
• Electricity cannot be provided to outdoor traders.
• Indoor socket access is limited and not guaranteed.
Traders should plan accordingly.
8. Payments
All traders should be equipped to accept card payments where possible.
9. Photography & Promotion
• Events may be photographed for promotional purposes.
• Traders who do not wish to be photographed must notify organisers in advance.
• Traders are expected to promote the event on their own social media platforms.
10. Communication
All official communication will be via the email or phone number provided by the organisers. Social media messages may not be monitored on event days.
11. Parking & Liability
Drop-off points may be available depending on the venue. Parking is not guaranteed and is the responsibility of the trader.
The Creative Side of London and event venues are not responsible for:
• Parking arrangements
• Loss or damage to stock
• Personal belongings
Traders attend and trade at their own risk.
12. Weather Conditions
For indoor events, doors may remain open for customer access. Traders are advised to dress appropriately during colder months.
13. Final Agreement
By submitting payment for a stall, traders agree to all Vendor Terms & Conditions outlined above.
14. Intellectual Property & Branding
The name The Creative Side of London, its logo, branding, promotional materials, website content, graphics, event concepts and marketing materials are the intellectual property of The Creative Side of London and may not be copied, reproduced, distributed or used without prior written permission.
Participation in one of our events does not grant traders any ownership rights to our brand, event name, logos or promotional materials.
Traders may use the official event graphics provided by The Creative Side of London strictly for the purpose of promoting their participation in the specific event.
Event photographs taken by The Creative Side of London remain the property of the organiser and may be used for promotional, marketing and portfolio purposes across social media, website and printed materials.
Traders must not use The Creative Side of London branding in a way that implies partnership, endorsement or future collaboration without written consent.
Media & Photography Policy
The Creative Side of London
The Creative Side of London may photograph and film its markets, pop-ups and related events for promotional and marketing purposes.
This may include images or video footage of:
• Traders and their stalls
• Event attendees
• General crowd scenes
• Venue interiors
• Products on display
By attending or participating in an event organised by The Creative Side of London, you acknowledge and consent to photography and filming which may be used for:
• Social media content
• Website content
• Email marketing
• Press and promotional materials
• Future event advertising
All images and video content remain the property of The Creative Side of London.
If you do not wish to appear in photography or filmed content, you must notify the organisers in advance or inform a member of the team on the day of the event. We will make reasonable efforts to accommodate such requests.
The Creative Side of London will not use images in a misleading or inappropriate manner.